Role Purpose - Ensure conformity of the manufacturing processes and correct first time delivery of the product to the customer through the adherence to QOS processes, related standards, and best practices.
Key responsibilities
Maintenance
Support the development of methods, procedures, and embedded tests for inspection, testing and evaluation of manufactured products. Maintain related documentation and records.
Process Management
Ensure conformance to the quality standards within the manufacturing processes.
Quality Testing
Perform additional final inspection/EOL test to prevent the flow out of non-conforming parts, and implement containment and firewall activities.
Quality Testing Design
Ensure process change requests (PCRs) / deviations are raised where required. Update associated PPAP documentation.
Quality Management System
Carry out a range of quality management activities under the guidance of senior colleagues to contribute to the identification and evaluation of current policies and business processes that are in the scope of the Quality Management System and to support the design, development, and documentation of new policies, procedures, and business processes.
Health, Safety and Environment
Follow the organization's Health, Safety and Environment (HS&E) policies, procedures and mandatory instructions; to identify and mitigate risks, and to safeguard the environment and the wellbeing of oneself and others.
Operational Compliance
Support manufacturing process audits to assess quality capability of the processes against established limits and specifications. Perform additional product quality checks to confirm process capability and stability.
Performance Management
Participate in problem solving activities to support internal and customer concerns resolution and reduce cost of poor quality.
Improvement/Innovation
Values & Behaviours
Ingenious: Manages complexity
Makes sense of complex, high quantity, and sometimes contradictory information to effectively solve problems. For example, looks at complex issues from multiple angles; explores issues to uncover underlying issues and root causes; sees the main consequences and implications of different options.
Ingenious: Driving continuous improvement
Knows the most effective and efficient processes to get things done, with a focus on continuous improvement. For example, pursues, explores, and develops ways to ensure own work is as effective as possible within all relevant processes. Shares an analysis of process problems with stakeholders; discusses how to resolve the issue.
Ingenious: Effective decision making
Makes good and timely decisions that keep the organization moving forward. For example, knows when to act independently and when to escalate issues. Integrates various inputs, decision criteria, and trade-offs to make effective decisions. Typically makes good independent decisions.
Collaborative: Builds trust
Gains the confidence and trust of others through honesty, integrity, and authenticity. For example, demonstrates integrity, upholding professional codes of conduct. Instills trust by following through on agreements and commitments despite competing priorities and by being honest and straightforward.
Collaborative: Navigates organisational dynamics
Maneuvers comfortably through complex policy, process, and people-related organizational dynamics. For example, has a firm grasp on organizational culture and politics; connects with key stakeholders and knows when to bring something to their attention.
Collaborative: Demonstrates self-awareness
Uses a combination of feedback and reflection to gain productive insight into personal strengths and weaknesses. For example, seeks and responds to constructive feedback in a positive and professional way. Seeks to understand own impact on others; acknowledges mistakes and finds ways to avoid repeating them.
Collaborative: Builds relationships
Builds partnerships and works collaboratively with others to meet shared objectives. For example, learns how to operate as a team player, contributing actively to the group's efforts. Seeks others' inputs, appreciates their contributions; offers to help when the need is clear.
Principled: Accountability
Holds self and others accountable to meet commitments. For example, accepts responsibility for own work, both successes and failures. Handles fair share and does not make excuses for problems. Usually meets commitments to others.
Driven: Early technical adopter
Anticipates and adopts innovations in business-building digital and technology applications. For example, successfully leverages the latest technologies to increase performance. Quickly embraces and masters new technological advances adopted by the organization. May help others learn the terminology.
Driven: Adaptability
Adapts approach and demeanor in real time to match the shifting demands of different situations. For example, finds out which situations call for flexibility and responds accordingly; seeks and listens to others' input and feedback on how to adapt approach to changing situations.
Skills
Planning and Organizing
Works without supervision and provides technical guidance when required on planning, organizing, prioritizing and overseeing activities to efficiently meet business objectives.
Policy and procedures
Works without supervision and provides technical guidance when required on developing, monitoring, interpreting and understanding policies and procedures, while making sure they match organizational strategies and objectives.
Compliance Management
Works without supervision and provides technical guidance when required on achieving full compliance with applicable rules and regulations in management and/or operations.
Policy and Regulation
Works without supervision and provides technical guidance when required on interpreting and applying knowledge of laws, regulations and policies in area of expertise.
Review and Reporting
Works without supervision and provides technical guidance when required on reviewing and creating relevant, lucid and effective reports.
Verbal Communication
Uses clear and effective verbal communications skills with guidance (but not constant supervision) to express ideas, request actions and formulate plans or policies.
Health and Safety
Manages and applies safe systems of work without supervision and provides technical guidance when required.
Action Planning
Works with guidance (but not constant supervision) to develop appropriate plans or perform necessary actions based on recommendations and requirements.
Education
Short-Cycle Tertiary Education
Experience
Experience enables job holder to deal with the majority of situations and to advise others (Over 1 years to 5 years)