Auftragsdetails

Detailed Description

Key Responsibilities:

Operate as the primary contact for key strategic customers across the range of business disciplines…Engineering, Quality, Commercial and Logistics.

• Undertake regular customer visits to proactively and reactively ensure customer requirements and expectations are understood and where ever possible exceeded.
• Provide onsite GKN plant assistance as required to support product development, QOS and GKN My Quality initiatives.
• Provide effective support for the UK technical development office.
• Undertake initial customer product measurement evaluation, for field returns and development parts.
• Whenever necessary, respond to emergency situations to resolve issues or provide assistance to maintain continuity of supply.
• Provide an effective interface between Customer and GKN locations.
• Perform, participate and facilitate problem solving activities and project management.
• Provide visit reports to include activities, open issues, and corrective action summaries to appropriate personnel.
• Develop action plans, maintain and drive closure with supplier caused issues.
• Support Continuous Improvement plans and indicatives within the supply base and GKN.
• Monitor Customer defined systems (warranty tracking, prototype development projects etc)
• Other duties as assigned.

• Bachelor’s Degree in Engineering, or a combination of education/experience in Engineering related field years of experience in automotive manufacturing or related field.
• 5 + years of experience in automotive manufacturing or related field.
• 5 + years experience in a manufacturing environment within a production and or  engineering development function or similar are a strong advantage.
• Must be fluent in English.
• Must be able to work and travel independently.
   
  Soft Skills and Other Competencies:
   
• High level of organization, interpersonal, written and verbal communication skills are essential
• Knowledge of Quality management systems ISO/TS-16949.
• Knowledge of AIAG core tools PPAP, PFMEA, Control Plan, SPC, etc…
• Ability to work effectively in a multi discipline team environment
• Base level business understanding and reasonable commercial aptitude.
• Ability to be proactive and take initiative, including performance of duties exercising independent judgement.
• Represent GKN in an ethical and professional manner.
• Ability to work directly with upper management in a fast paced environment.
• Professional and ability to maintain confidentiality.
• Stay abreast of and communicate trends within the industry.
• Flexible and adaptable to change.
• Ability to work on multiple projects simultaneously.
• Ability to manage and function in a multiple reporting relationship structure
• Familiar with MS Office products.
• Ensure prompt feedback to customers.
• Fosters open communication, values learning and is able to actively contribute to overall team effectiveness.
• Ability to travel, both within the USA and overseas (China and Europe) sometimes for extended periods.